Privacy statement

Vepa, located at Industrieweg 31, 7903 AH Hoogeveen, the Netherlands, is responsible for the processing of personal data set forth in this privacy statement.

Contact information:

Email address: info@vepa.nl
Telephone number: +31 (0)528 29 71 11
Address: Industrieweg 31, 7903 AH Hoogeveen, the Netherlands

Personal data that we process

Vepa processes your personal data because you use our services and/or provide us with this data yourself.

Below you will find an overview of the personal data that we process:

  • First and last name
  • Gender
  • Address data
  • Telephone number
  • Email address
  • IP address
  • Location data
  • Data on your activities on our website
  • Web browser and type of device

Special and/or sensitive personal data that we process

It is not the intention of our website and/or service to collect data on website visitors younger than 16 years of age. Unless they have permission from a parent or guardian. However, we cannot check whether a visitor is older than 16 years of age. We therefore recommend parents to be involved in the on-line activities of their children, to prevent the gathering of data of children without parental consent. When you are convinced that we have gathered personal data of a minor without such consent, please contact us at info@vepa.nl, we will then remove this information.

For what purpose and on what basis do we process personal data

Vepa processes your personal data for the following purposes:

  • The settlement of your payment
  • Sending our newsletter
  • To call or e-mail you when this is necessary in the provision of our service.
  • Vepa analyses your behaviour on the website in order to improve the website and to adjust the range of products and services to your preferences.
  • Vepa also processes personal data when we have a legal obligation to do so, such as data we need for our tax declaration.

Automated decision-making

Vepa does not make decisions bases on automated processing, regarding issues that can have (substantial) consequences for persons. This concerns decisions that are made by computer programmes or systems without human involvement (for example a Vepa employee).

How long do we keep personal data

Vepa does not keep personal data longer than strictly necessary to achieve the goals for which your data was collected. We apply the following retention periods for the categories of personal data below:

Personal data category Retention period Reason
Personal details 5 years when there is no further contact after a request, newsletter application, download and so on and there is resulting order. This is necessary for analysis and marketing purposes.
Data on your activities on our website/web browser and type of device 5 years. The data is reset when there is new activity. This is necessary for analysis and marketing purposes..
Data when entering an agreement. For the duration of the agreement, plus 5 years. This is necessary for the proper execution of the agreement and our management.

Sharing personal data with third parties

Vepa shares your personal data with various third parties when this is necessary for the execution of the agreement and to meet any legal obligation. We enter into a data processing agreement with companies that process your data on our behalf, to ensure the same level of security and confidentiality of your data. Vepa remains responsible for this processing. In addition, Vepa never provides third parties with your data, unless we have your explicit permission to do so.

Type of service Name processor Purpose processing Jurisdiction Which data
Data Analysis Google Analytics Improvement of our website, analysis and marketing purposes United States of America Website behaviour and IP address
Marketing Friks BV Improvement of our website, analysis the Netherlands Website behaviour
Marketing Seeders Marketing purposes the Netherlands Website behaviour, search behaviour and IP address
Marketing Google AdWords Marketing purposes United States of America Website behaviour, IP address and email address
Marketing Facebook Marketing purposes United States of America Website behaviour, IP address and email address
Marketing LinkedIn Marketing purposes United States of America Website behaviour, IP address and email address
Marketing YouTube Marketing purposes United States of America Website behaviour, IP address and email address
Hosting Hostnet Hosting of our website the Netherlands Log data

Cookies, or similar techniques that we use

Vepa uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. According to law, we can store cookies on your device when they are absolutely necessary for the use of our site. For all other types of cookies we need your consent.

Functional cookies ensure the proper functionality of the website and the remembering of your preferred settings. These cookies are also used to make sure that the website functions properly and to optimise it.

Analytical cookies monitor your surfing behaviour so we can offer your customised content and advertisements.

Tracking cookies can also be read out when visiting another website. These cookies allow us to monitor your surfing behaviour during a prolonged period of time.

When you first visited our website we have informed you about these cookies and asked your permission for their placement.

You can opt out for cookies by changing the settings of your web browser in such a way that it will not be storing cookies any more. In addition, you can also delete previously stored information via the settings of your browser. For a more detailed explanation, see:
https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

You can change or withdraw your consent at any time via the cookie statement on our website. Click on Reset cookie toestemming to change your cookie preferences for our website.

Your consent applies to cookies placed via https://vepa.nl.

Cookie statement last updated on 23 May 2018

Viewing, editing or deleting data

You have the right to view, edit or delete your personal data. In addition, you have the right to withdraw any permission you gave for the processing of data, the right to object to the processing of your personal data by Vepa B.V. and you have the right to data portability. That means that you can request us to send the personal data we have from you in a computer file to you or another organisation of your choice.

You can send a request for the viewing, editing, deletion, data portability of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@vepa.nl.

To ensure that the request for viewing is made by you, we ask you to send a copy of your identity document along with the request. Please, black out your photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and citizen service number (BSN), to protect your privacy. We will respond to your request as quickly as possible but within a maximum of four weeks.

Vepa would also like to make you aware of the possibility to file a complaint with the national regulatory authority, the Dutch DPA (Autoriteit Persoonsgegevens). Please use the following link:

How we secure personal data

Vepa takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access and alteration and undesirable disclosure. If you feel that your data is not properly protected or if there is evidence of misuse, please contact our customer support via info@vepa.nl.

Alterations

From time to time, Vepa can change, supplement, or amend her privacy statement for various reasons. The most actual privacy statement can be accessed at all times on the website of Vepa, https://vepa.nl. This version was drawn up in May 2018

The information on this website is exclusively intended as general information. No rights may be derived from this information. Vepa is not liable for damage which may occur due to incorrect or incomplete information on this website.

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